PLEASE NOTE: Exact schedule times subject to change.
10:30 AM - 6:30 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:00 PM - 3:30 PM | Embark on a culinary adventure through La Jolla with us! This exclusive event offers a guided journey through the vibrant coastal food scene, featuring tastings and visits to some of the areas top eateries. Network with fellow industry peers, forge new connections, and savor the diverse flavors that define La Jolla's dining landscape. With insider access to premier dining spots, this experience is perfect for restaurant executives looking to gain inspiration and explore the latest culinary trends. Join us to enjoy an afternoon of delicious discoveries and valuable networking opportunities. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5:00 PM - 6:30 PM |
8:00 AM - 8:50 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:00 AM - 6:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:50 AM - 9:00 AM | ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:00 AM - 9:45 AM | Business strategist, technology expert, and futurist Scott Steinberg leads an interactive keynote presentation that promises to reshape the way you deploy technology to tackle business opportunities. The bestselling author of Make Change Work For You brings the energy and insights he’s shared with organizations like IBM, PwC, and the US Department of Defense and media outlets like CNN and the Today Show to the MURTEC Executive Summit stage — asking you to share your most pressing challenges and explore actionable solutions that drive bottom-line growth. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:50 AM - 10:20 AM | There’s never been a more critical time for unlocking loyalty. How are restaurants collecting gold-standard customer data to deliver wow-worthy experiences? We’ll dive deep into loyalty waters to uncover what’s working today when it comes to cultivating your most highly-valued customers for all your tomorrows. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:25 AM - 11:00 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:05 AM - 11:35 AM | According to Technomic’s State of the Industry report, convenience stores are supersizing everything - from the number of locations and physical footprints to dizzying diversity in grab-and-go food options and sky-high employee salaries. Pile on third-party delivery logistics and brands like 7-Eleven acquiring restaurants, and you’ve got a competitive force of nature - and an ocean of opportunity for restaurant brands. The C-store tidal wave will hit your shore. It's time to surf the barrel or wipeout in the wake. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:35 AM - 11:55 AM | Technology is now critical to every touchpoint in the restaurant experience. The MURTEC Breakthrough Awards honor brands that are truly pushing the boundaries of tech innovation in enterprise strategies and customer experience. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:00 PM - 1:15 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:15 PM - 1:45 PM | Everybody has an opinion about dynamic menus & pricing, but we’re getting real about exactly what operators need to know to identify brand-appropriate strategies, optimize messaging, capitalize on the opportunities their various day parts offer — and increase guest satisfaction and basket size. ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:50 PM - 2:05 PM | Details coming soon! | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:05 PM - 2:35 PM | As of April 1, 2024, California's minimum wage law requires fast food restaurants with 60+ locations nationwide to pay their employees at least $20 per hour, which is $4 more than the state's minimum wage. Restaurants are increasingly looking to augment or replace people with technology to combat the rising costs and overall shortage of labor. Join us for a fascinating firechat as the CIO of El Pollo Loco takes the stage with the CEO of Miso Robotics to explore back-of-house powerhouse robotics. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:35 PM - 3:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:00 PM - 3:35 PM | Catching the perfect wave of operational excellence requires a delicate balance of smart procurement, smooth integration and strategic customization. We’ll examine successful strategies, from forming fruitful relationships with best-of-breed partners to nurturing your own in-house solution for the ideal fit. Explore the many ways you can ride your own tech stack tide, and come out on top! ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:35 PM - 4:45 PM | Get stoked. RTN’s Restaurant Technology Capabilities Framework is on the horizon. This is your chance to test the waters and dive into a powerful ocean of possibilities when it comes to relationships between restaurant industry systems and business processes. We’ll find alignment as we balance the business of tech to architect your ideal enterprise. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5:00 PM - 6:15 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5:00 PM - 7:00 PM | Join us for an evening of networking, celebration, and culinary delights at the MURTEC Executive Summit Reception, co-hosted by Restaurant Technology Network. Enjoy a variety of delicious food and beverages while mingling with industry leaders and peers, and celebrate the achievements of this year's award winners in a vibrant, relaxed atmosphere. |
8:00 AM - 8:50 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:00 AM - 10:30 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:50 AM - 9:00 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:00 AM - 9:45 AM | Fresh data from Hospitality Technology's 2024 Customer Engagement Technology Study delivers an exclusive snapshot of what guests really want from technology and their evolving attitudes and preferences around hot trends like automation, generative AI, dynamic pricing, and more. Learn how to leverage guests' tech preferences for long-term loyalty and ROI. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:45 AM - 10:25 AM | As we conclude MES 2024, we’ll send attendees home with a must-do list that includes insights and tactics inspired by our award winners’ innovative strategies and technology deployments. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:20 AM - 10:30 AM |